Terms of Service
Effective Date: 10/01/2026
Company Name: Drip Club ("Company," "we," "our," or "us")
1. Acceptance of Terms
By creating an account, accessing, or using our services, you agree to be bound by these Terms of Service. If you do not agree, you may not use our services.
2. Services Provided
We provide a web platform for sending and receiving business text messages from toll-free numbers that are submitted for toll-free verification and are subject to carrier requirements, together with contact management, automated workflows, a shared inbox and reporting tools.
We do not guarantee message delivery, the outcome or timing of toll-free verification, or uninterrupted access to the platform.
3. User Responsibilities
3.1 Compliance
You are solely responsible for compliance with all applicable laws and regulations, including but not limited to:
- Telephone Consumer Protection Act (TCPA)
- Cellular Telecommunications Industry Association (CTIA) guidelines
- CAN-SPAM Act
- Toll-free verification and carrier requirements
You agree to submit truthful and complete business information for toll-free verification, to keep that information current, and to comply with toll-free verification and carrier requirements, the TCPA, CTIA guidelines, CAN-SPAM and all applicable laws, including obtaining documented opt-in consent before messaging and honoring STOP and HELP requests.
3.2 Messaging Practices
- You must obtain valid, documented opt-in consent from recipients before sending messages.
- You must honor opt-out ("STOP") and help ("HELP") requests immediately.
- You may not send spam, fraudulent, misleading, or unlawful content.
- You are responsible for ensuring your message content and messaging use cases meet toll-free verification and carrier requirements.
3.3 Indemnification
You agree to indemnify, defend, and hold harmless the Company from and against any claims, fines, damages, or expenses arising from:
- Your failure to comply with laws, carrier rules, or toll-free verification requirements.
- Message content or delivery disputes.
- Regulatory or carrier enforcement actions tied to your use of the platform.
- Any claim that you did not have the authority to give the authorization in Section 4, or that the business information you gave us was not yours to give.
4. Authorization to Act on Your Behalf
Carriers and our messaging provider require every business that sends text messages to be registered and verified, and to have a public business website with a privacy policy, terms, and text messaging (SMS) disclosures. We carry out these steps for you as part of the services. This section is your authorization for us to do so.
4.1 What You Authorize
By creating an account, and each time you give us information about a business, you appoint the Company as your agent and authorize us, directly or through our vendors, to do the following on behalf of you and that business:
- Submit the business's information to our messaging provider, carriers, and industry registries in order to register and verify the business, its brand, its campaigns, and its phone numbers, including toll-free verification and 10DLC brand and campaign registration.
- Register, renew, and manage an internet domain name that contains or refers to the business's name, with a registrar we choose.
- Create, host, publish, operate, and update a website that represents the business at that domain, with a hosting provider we choose. The website may show the business's legal name, DBA, address, contact details, a description of its products or services, and the privacy policy, terms, contact, and text messaging opt-in pages that carriers require.
- Set up and use email addresses on that domain, such as a support address, as contact points for registration and verification.
- Use the business's name, trade names, and logos for the purposes above.
4.2 Your Authority
You represent and warrant that you are an owner, officer, or employee of the business, or its authorized agent; that you have the authority to bind the business to these Terms and to give the authorization in this section; and that the information you give us about the business is accurate and is yours to give. If you give us information about a business you do not own, you confirm that its owner has given you permission to do so and to give this authorization for it.
4.3 How Long It Lasts
This authorization starts when you create your account or first give us the business's information, whichever is earlier. It also covers, and you approve, any domain, website, and registration we set up for the business before the effective date of these Terms. It stays in effect for as long as you have an account, or any phone number, domain, website, or registration we maintain for the business remains active, until you withdraw it under Section 4.4.
4.4 Changes, Removal, and Withdrawal
You may ask us at any time to correct or remove the website, or withdraw this authorization, by emailing support@dripclub.io from the email address on your account. We will act on your request within a reasonable time. Carriers require the website and the registrations to stay active, so removing them or withdrawing this authorization may cause verification to fail and messaging from the affected phone numbers to stop.
4.5 Ownership and Responsibility
We register the domain and operate the website in our own registrar and hosting accounts as part of the services, and they are not transferred to you unless we agree in writing. You are responsible for the accuracy of the business information shown on the website and for telling us when it changes. When your account closes, or the website is no longer needed for the services, we may take the website down and let the domain expire.
4.6 Proof of Authorization
We may give a copy of these Terms, the record of your acceptance, and your communications with us about the business to our messaging provider, carriers, domain registrars, hosting providers, and regulators when they ask us to show that we are authorized to act for the business.
5. Fees and Payments
- You agree to pay all applicable subscription, number processing, usage, and carrier pass-through fees.
- Fees are non-refundable unless required by law.
- Failure to pay may result in suspension or termination of your account.
6. Suspension and Termination
We may suspend or terminate your account immediately, without refund, if you:
- Violate these Terms,
- Fail to comply with toll-free verification and carrier requirements,
- Harm carrier relationships or platform integrity, or
- Engage in unlawful or abusive practices.
7. Data Handling
- We may collect and share user data as required for toll-free verification, carrier compliance, fraud prevention, or legal obligations.
- To complete toll-free verification, we share the business information you submit, such as legal company name, DBA, address, EIN and contact details, with our messaging provider and downstream carriers.
- As described in Section 4, we share that business information with domain registrars and website hosting providers, and publish it on the website we operate for the business.
- Please refer to our Privacy Policy for details on data use and protection.
8. Limitation of Liability
To the maximum extent permitted by law:
- The Company is not liable for any indirect, incidental, or consequential damages (including lost profits, lost customers, or reputational harm).
- The Company is not responsible for carrier filtering, delays, rejections, or failures beyond our control.
- Your sole remedy for dissatisfaction with the service is to discontinue use.
9. No Warranties
The services are provided "as is" and "as available." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
10. Governing Law and Dispute Resolution
- These Terms shall be governed by the laws of Wyoming.
- Any disputes will be resolved exclusively in the courts of Wyoming.
- You waive the right to participate in class actions against the Company.
11. Changes to Terms
We may update these Terms from time to time. Updates are effective when posted to our website. Continued use of our services constitutes acceptance of updated Terms.